Customer Commitment

Aquatalia by Marvin K. is committed to providing excellent customer service, to both our consumers and our retailers. Our customer service team is always ready to answer your questions and is dedicated to making the Aquatalia experience a great one.

Marvin K. deeply values our consumer’s opinions. Consumer feedback is an important component in continuously improving the brand and meeting the changes in market expectations. To achieve this, Marvin K. travels year-round across America making special personal appearances to talk to you, our consumers.

If you wish to subscribe to the Aquatalia by Marvin K. newsletter, please click here. You will need to enter your region (US, Canada or International) and your email address. By subscribing to our email list, you will receive monthly newsletters with exciting updates, press, fashion favorites, special events and contests.

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CUSTOMER TESTIMONIALS

I purchased the style UNISON in black patent. They are the most comfortable and stylish boots I have owned. I cannot walk down a street, attend a party or shop without being stopped and asked where did I get my boots? I love them so much. I feel like a walking ad for your company!
Caryn from Chicago, IL 

I love the WASABI boots – I have 2 pairs in cranberry and black. I wore them eight straight days touring Paris!
Susie from Roseland, NJ 

It was great to see you at [the personal appearance at] Nordstrom's. I wore the ROOKIE to a cocktail party and benefit downtown on a miserable, rainy night; I was warm and dry and got many compliments on the look.
King of Prussia, PA 

I love my pair of WASABI rain boots. Strangers literally stop me on the subway and on the streets to ask me where I bought these boots. Not only are they gorgeous and waterproof, they are amazingly comfortable.
Carolyn from San Francisco, CA 

I’m in sales and these shoes are great for running in and out of the office, while still looking ‘business-like’.
Cheryl from Winnipeg, MB